Return policy

(edit with the Customer Reassurance module)

Delivery policy

(edit with the Customer Reassurance module)

Security policy

(edit with the Customer Reassurance module)

GDPR rule

The General Data Protection Regulation (GDPR) adds obligations related to information transparency, especially for computer files and processing.

You have created an account on our site, you have already placed an order on our site, in this case please read the following information:

Your personal data collected on this occasion are recorded and processed in a customer file

This file allows you to:

Manage orders, payment and delivery.

Carry out marketing operations (loyalty, promotions) and send advertisements by email to our customers who have not objected or who have accepted it:

On products similar to those they ordered.

On other products offered by the company.

The data remains confidential on our site, personal data is not transmitted to any organization outside our company, other than to the carrier in charge of delivering your order (information transmitted: name, first name, address, telephone, email)

Your personal data is not used for statistical analysis purposes

You have a right to oppose, question, access and rectify your personal data: request to be made by email to our customer service: info@atoushop.com. Any request will be taken into account as soon as possible after receipt of your email.

Legal bases for processing

Order management: the legal basis for processing is the execution of a contract (see article 6.1.b) of the European Data Protection Regulation).

Sending commercial solicitations by email on products similar to those ordered by customers: the legal basis for processing is the legitimate interest of the company (Cf. article 6.1.f) of the European Data Protection Regulation), namely promote our products to our customers.

Sending commercial solicitations by email on other products offered by the company ATOUSHOP: the legal basis for processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the Postal and Electronic Communications Code.

No transmission of the electronic address to commercial partners: the legal basis for processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the postal and electronic communications code.

Data categories

Identity: title, surname, first name, address, delivery address, telephone number, email address, date of birth, internal processing code allowing identification of the customer, data relating to registration on opposition lists.

Data relating to orders: transaction number, details of purchases, amount of purchases, data relating to the payment of invoices (payments, unpaid amounts, discounts), product returns.

Data relating to means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately deleted).

Data necessary for carrying out loyalty and prospecting actions: purchase history.

Data recipients

ATOUSHOP’s customer and billing services receive all categories of data.

Its subcontractors, responsible for delivering its orders, are recipients of the identity, address, email and telephone number of our customers.

Data retention period

Data necessary for order management and invoicing: for the entire duration of the commercial relationship and ten (10) years for accounting obligations.

Data necessary for carrying out loyalty actions and prospecting: for the entire duration of the commercial relationship and three (3) years from the last purchase.

Data relating to means of payment: this data is not kept by the ATOUSHOP company; they are collected by the payment organization during the transaction and are immediately deleted upon payment of the purchase.

Data concerning opposition lists to be received from prospecting: three (3) years.

Your rights

If you no longer wish to receive advertising from the ATOUSHOP company (exercise of the right of opposition or withdrawal of consent already given), contact us by EMAIL: info@atoushop.com

If, after having consented to your data being transmitted to our commercial partners, you wish to reconsider this choice and no longer receive advertising from them, contact us by EMAIL: info@atoushop.com

You can access the data concerning you, rectify it or have it deleted. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more informationions about your rights).

To exercise these rights or for any questions about the processing of your data in this device, you can contact our customer service by EMAIL: info@atoushop.com.

If you believe, after contacting the ATOUSHOP company, that your “Computer and Liberties” rights are not respected, you can send a complaint online to the CNIL.

Legal Notice

 

Updated on SEPTEMBER 30, 2014

In accordance with Law No. 2004-575 of June 21, 2004 for confidence in the digital economy (1).

 

 

Accommodation:

 

LWS (www.lws.fr - Web Services Line)

S.A.R.L with capital of 1,000,000 Euros

4, RUE GALVANI

75838 PARIS CEDEX 17

FRANCE

 

RCS Paris B 450 453 881 - APE 723Z

SIRET 45045388100010

 

 

 

Identification :

 

www.ATOUSHOP.com

 

Email: info@atoushop.com

 

  Sub-management FRANCE

 

SIREN number: 491620225 RCS Agen

APE code: 4799A

VAT number: FR34491620225

 

 

Concept and production:

 

This website was created and published under the direction of ATOUSHOP, and is its property.

 

 

Applicable law :

 

For each product on the Atoushop.com site, prices are displayed in Euros and VAT included (All Taxes Included, according to the French VAT in force).

 

The General Terms and Conditions (general conditions of sale) of Atoushop.com are governed by French law. We reserve the right to modify these General Terms and Conditions, so we recommend that you consult them regularly. The General Terms and Conditions apply. in force when placing your order on the site www.ATOUSHOP.com: access the conditions of sale by clicking HERE.

Personal information collected:

The personal information that you are required to communicate to us, through the fields of the forms on the site, is collected, recorded and used by Atoushop.com for the commercial processing of your request, in accordance with law n°78-17 of the law of January 6, 1978 relating to data processing, files and freedoms, amended by the law of August 6, 2004.

 

In accordance with article 34 of the “Informatique et Libertés” law, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, please send your specific request (accompanied by your contact details) to Atoushop.com, by mail or via the contact form.

 

 

Declaration to the CNIL

This website www.atoushop.com, collecting personal information in an automated manner, has been declared to the CNIL under number 1799049v0 (Purpose: NS48 - Simplified Standard 048 - Management of customer and prospect files).

 

 

 

 

Intellectual property rights:

 

This entire site and each of the elements used in its creation (general structure, illustrations, photographs, videos, texts, logos, etc.) are subject to current French legislation on copyright and property. intellectual. They are the exclusive property of Atoshop.com, its owner and its suppliers. Any reproduction or use is prohibited without prior written authorization from the Atoshop.com site.

The brands and logos of Atoushop.com and its suppliers cited on this site are protected by legislation relating to trademark and design law.

Any total or partial reproduction or representation is prohibited without prior written authorization from the Atoshop.com site.

Any infringement of these rights entails the civil and/or criminal liability of the infringer.

(References: Articles L 335-2 and L 713-2 and L 713-3 of the Intellectual Property Code)